Frequently asked questions

Compass & Cove is an independent AI company in Aitkin, Minnesota. Cove is our intelligence system: a grounded, verified, low-hallucination assistant you talk to in your browser. She is designed to cite, verify, or say when she does not know.

Most AI generates the most plausible-sounding words and presents them with uniform confidence. Cove verifies before answering: claims are cross-checked across independent sources, math is computed, and logic is proven step by step. When verification fails, she says so instead of guessing.

[crosschecked_fact · 9 sources · 0.92]

A grounded answer is built from checkable sources, computation, or step-by-step proof — not from free-form generation. Cove labels her answers so you can see how each one was verified, how many sources agreed, and how confident she is. You can audit instead of just trusting.

Yes — on purpose. When she can't verify something, the honest answer is: "I can't verify that, so I won't guess." For questions at the edge of human knowledge, she tells you the real state of research instead of inventing an answer. We consider an honest gap a feature, not a failure.

No AI can honestly claim "never." What we claim — and engineer for — is low-hallucination: verification gates sit between generation and you, unverified claims get blocked or labeled, and famous myths get flagged FALSE with sources. If you catch a wrong answer, report it; corrections feed back into the system.

Your conversations are processed on hardware we own and operate ourselves. We don't send your prompts to third-party AI companies, and there are no borrowed model weights in the answering path. Traffic between your browser and our servers is encrypted via TLS (HTTPS), and account credentials are stored hashed.

No. Your conversations are yours. Cove's knowledge grows through curated, verified ingestion — not by mining your private chats. If you explicitly report a message as wrong, that specific message is reviewed to improve quality.

No. Cove runs on our own systems with no borrowed model weights. Your questions are not relayed to any external AI provider.

Anonymous demo — 3 questions per day, no signup.
Free account — 10 questions per day, $0 forever.
Pro — $20/month, unlimited questions under fair use, priority routing, longer context.

Every tier runs the same verification pipeline — paying gets you more capacity, not more honesty.

All payments are processed by Stripe, which is PCI DSS Level 1 certified — the highest level of payment security certification. We never see, store, or handle your card number.

Yes. Cancel anytime from your account; access continues to the end of the billing period. No cancellation fees.

If you're not satisfied within the first 7 days of a subscription, email [email protected] for a full refund. After that, we handle prorated refunds case by case.

Tell us — every report is reviewed. Email [email protected] with the question and the answer you got. Catching Cove being confidently wrong is exactly the feedback we want most.

Email [email protected]. We respond within 24 hours.

Compass & Cove was built by Mark Brush in Aitkin, Minnesota — independently, on his own hardware. It started as an experiment in building AI that verifies instead of guessing, and grew into the system you're talking to.