Using Cove
Everything you need to get answers you can actually trust — and to understand what Cove is telling you when she labels them.
Getting started
- Try the demo. Go to Chat and ask a question. No account needed — anonymous visitors get 3 questions per day.
- Create a free account. Sign up with an email and password for 10 questions per day and conversation history.
- Upgrade to Pro when you outgrow the daily cap — $20/month for unlimited fair-use questions, priority routing, and longer context. Upgrade here.
A good first test: ask her something most chatbots get wrong.
Plans & limits
| Plan | Price | Questions | Extras |
|---|---|---|---|
| Anonymous demo | $0 | 3 / day | No signup needed |
| Free | $0 | 10 / day | Conversation history |
| Pro | $20 / mo | Unlimited (fair-use) | Priority routing · longer context |
| Plus | Custom | Custom | Teams · private knowledge ingestion |
Every plan runs the same verification pipeline. Paying raises your capacity — it never changes how honest the answers are.
The four honesty states
Cove's defining behavior: she tells you how each answer was earned. Watch for these four states.
| State | Meaning | Example |
|---|---|---|
| VERIFIED | Cross-checked, computed, or proven | "1) George Washington. 2) John Adams." |
| FRONTIER | Active research, no verified result exists | "There is no verified method of human teleportation." |
| LEGEND | Famous myth — flagged FALSE and corrected | "FALSE — never wood; ivory, human teeth, brass." |
| HONEST GAP | Could not verify — refuses to guess | "I can't verify that, so I won't guess." |
An honest gap is not a failure. It's Cove choosing not to make something up — which is the entire point of the product.
Reading receipts
Verified answers can carry a small mono receipt line that shows how the answer was checked:
│ │ └─ confidence (0–1)
│ └─ independent sources that agreed
└─ verification route that produced the answer
Common routes you'll see:
- crosschecked_fact — the claim agreed across multiple independent sources
- causal_mechanism — a "why/how" answer grounded in cited mechanisms
- legend_check — a famous myth was detected and refuted with sources
- computed — math was actually calculated, not predicted
If an answer has no receipt, treat it as conversational rather than verified. Higher confidence and more independent sources mean a stronger answer.
Asking good questions
Compound questions are fine
Cove decomposes multi-part questions and verifies each part:
Underspecified questions get a clarifying question back
If your question is missing a detail that changes the answer ("how big do they get?" — which breed?), Cove asks rather than guessing. Answer her follow-up and she'll proceed.
Expect honesty at the frontier
Account & billing
- Password reset: use "Forgot password?" on the sign-in page — we email a 6-digit reset code.
- Payments: processed entirely by Stripe (PCI DSS Level 1). We never see or store card numbers.
- Cancel anytime: access continues through the end of the billing period; no fees.
- Refunds: full refund within the first 7 days — email [email protected].
Privacy
- Your questions are processed on hardware we own and operate — not relayed to third-party AI providers.
- No borrowed model weights anywhere in the answering path.
- We do not train on your private conversations. Knowledge growth comes from curated, verified ingestion.
- Transport is encrypted (TLS); credentials are stored hashed.
Full legal terms: Terms of Service.
Support
Email [email protected] — we respond within 24 hours.
Found a wrong answer? Send us the question and the answer you got. Catching Cove being confidently wrong is the most valuable report you can file, and corrections feed back into the system.